Support and data export

DRAFT — NOT APPROVED FOR CUSTOMER LAUNCH. This page contains unresolved setup and legal-review placeholders. No final legal policy or commercial promise is established by this draft.

Contact and response times

[SETUP REQUIRED: monitored support and billing email, operating hours, response expectations, escalation owner, incident channel, and accessibility contact.] There is no configured ticketing integration or support SLA in this repository.

Export your information

Existing browser-local apps provide CSV and/or JSON downloads. Docs provides an authorized index export and, with the local audit changes, an administrator metadata/file-manifest export. A manifest does not contain file bytes and is not a restorable backup. [REVIEW: confirm complete organization export, identity verification, privacy-request handling, and deletion process before launch.]

Service incidents

[SETUP REQUIRED: public status page, incident communications, recovery objectives, on-call rota, and tested restore process.]